Siyaram Jewellers (“We”, “Us”, “Our”) is committed to complying with all applicable privacy and data protection laws in the regions where our products and services are distributed. Protecting the privacy and security of your personal data is of prime importance to us.

This Privacy Policy informs you about the personal data collected from you, how it may be used and disclosed, how you can control its use, and how it is protected when you use the Siyaram Jewellers website, mobile application, or any affiliated digital platforms (collectively, the “Application”).

We do not sell or trade your personally identifiable information. However, we may share information with trusted third parties who assist us in operating our website/Application, conducting our business, or servicing you, provided those parties agree to keep this information confidential.

1. Information We Collect

Information You Provide Directly

When you use features on our Application—such as registering an account, purchasing items, or accessing specific services—we may ask you to provide personal details, including:

  • Full Name

  • Contact Number

  • Postal / Delivery Address

  • Email Address

  • Username and Password

Information Collected Automatically

When you visit or download our Application, certain technical information may be collected automatically, including:

  • Computer or device Internet Protocol (IP) address

  • Browser type, operating system, and software versions

  • Web pages and links visited, as well as advertisements viewed

  • Bandwidth speed and standard server log information

  • Geolocation Information: We may collect geolocation data via integrated third-party services to provide you with localized offers, nearby store notifications, and relevant updates.

Information from Other Sources

As permitted by law, we may receive information about you from publicly or commercially available sources and combine it with other details we hold. We may also receive data if you choose to connect your account with third-party social networking platforms.

2. How We Use Your Information

We use the information collected from you for the following purposes:

  • Service Provision: To register you or your device, fulfill orders, process transactions, provide requested features, and offer customized content based on your preferences.

  • Communications & Marketing: To send updates, newsletters, offers, and promotional communications via email, telephone, SMS, or in-app messaging (where permitted by law or based on your prior consent).

  • Product & Service Improvement: To evaluate, enhance, and develop new offerings, customer recommendations, and platform functionalities.

  • Research & Analytics: To generate aggregated, anonymized statistics and user segment profiles to better understand customer preferences and shopping habits.

  • Reviews & User Content: Where you publicly post product reviews, feedback, or comments on our website or Application, Siyaram Jewellers may feature, publish, or link to these materials in our marketing materials.

3. Disclosure of Your Personal Data

We may disclose your personal data in the following circumstances:

  • Third-Party Service Providers: We engage trusted third-party companies and individuals to facilitate our services (e.g., website hosting, analytics, payment processing, marketing, and IT maintenance). These entities have limited access to your information strictly to perform tasks on our behalf and are bound by confidentiality obligations and data privacy regulations.

  • Legal Compliance & Protection: We may disclose information if required to do so by law, court order, or legal process, or to protect the rights, property, and safety of Siyaram Jewellers, our customers, or the public.

4. Your Choices & Rights

You can manage your communication preferences at any time:

  • Promotional Communications: You may opt out of receiving promotional emails or SMS messages by following the unsubscribe instructions included in those communications.

  • Account Settings: You can update your account preferences and personal information directly through your account profile settings.

5. Data Security

We maintain reasonable physical, electronic, and procedural safeguards to protect your personal information against unauthorized access, loss, or alteration. However, please note that no internet transmission or electronic storage system can be guaranteed to be 100% secure.

6. Links to Third-Party Websites

Our Application or website may contain links to third-party websites or services. Siyaram Jewellers is not responsible for the privacy practices, policies, or content of those external sites. We encourage you to review the privacy policy of any third-party platform you visit.

7. Changes to This Privacy Policy

Siyaram Jewellers reserves the right to update this Privacy Policy at any time. When updates are made, we will revise the effective date on this page. For significant changes, we will post a prominent notice on our website or Application.